Are you a Paxman, a Henry, a Kelly or a Madonna..?
An interesting way of working out how to deal with people by categorising them into 'celebrity types'.
Read moreI Wandered Lonely as a Customer
An example of good customer service; turning a negative situation around
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The iPhone App and the Wandering Mind
A review of research on the wandering mind and it's relationship to presenteeism
Read morebme win another major project
VOIP Leader awards bme a second major implementation project
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And we all got on our bikes
The last time I blogged I was about to embark on a 102-mile charity cycle ride. That was in July and I promise it's not taken me that long to complete the course...
Read moreTail Walking
Billie the dolphin teaches others to tail walk and how that relates to be more effective's approach to training
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