Perception kills sales
It is hard to believe that perception still plays a key role in business decisions. It is akin to judging a book by its cover; too frequently we see examples of sales personnel discriminating against customers they th
Read moreSitting is the new smoking
How sedentary are we? In a typical day we spent on average between seven and eight hours sleeping, while sitting at work is 7½ to 9 hours. Danger - warning - it is life Jim but not as we know it...
Read moreDesperate Dan
What happens when you encounter a desperate sales person? Are you more likely or less likely to buy?
Read moreChange: Make it simple
Like many things that happen in a cosy academic change management library, in theory all the models work – in theory
Read moreChanging your mind about change management
The common mantra is that people are afraid of change, and that they will do all they can to avoid it and, instead, to maintain the status quo. While that is probably true to a certain extent, it certainly is not the who
Read moreJust browsing
Some sales people handle rejection better than others. Some don’t worry about it, while others experience fear; a lot of it. The question is why? Why does “no sale” unsettle some people, but not others?
Read moreEmployee Engagement: History repeating itself
Herzberg taught us nearly 60 years ago that people were the most important component in any organization. Thirty years later came KPIs and High Performance Indicators, more recently Employee Engagement…
Read moreBusiness in its purest form is just another social institution
Business in its purest form is just another social institution. In order then, for companies to successful navigate the murky mire of public opinion and thrive commercially, the best talent need to be eager to work for t
Read moreHow to be the sun rather than the wind
Energy. It’s something we all of us take for granted. Although we may have less of it than we perhaps would like when we get up in the morning, the fact that we do get up is evidence that it is there.
Read moreWhich are the two most important days in your life?
Our life is ours to design and to make it can be all, however there are things we do not control, in fact looking at the word “Life” itself half of life is "if"
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