What It’s Like for the Newly Appointed Manager

All newly appointed managers experience fears and expectations. It doesn’t matter if it’s their first management position or the next one in a string of them; these things will be shared by all.
Read moreChange Leadership

Lest there be any confusion, let’s make sure we’re on the same page: Leadership, by definition, means that you have followers. If no one is following you, then you’re not leading.
Read moreRegaining a Place of Trust

The third in our Trusted Advisor series, we focus on how you can regain your place of trust. If you had it once, and you want to get it back, how do you go about doing so?
Read moreSpot the Lie

Among the top problems which sales people experience is knowing when someone is telling the truth; whether the prospect likes you, your product or service, understands your offer, or is telling you porky-pies. How might
Read moreNot on My Desk

You know the neighbourhood mantra. Maybe you’ve even said it yourself: “NIMBY – Not in my back yard.” Here’s a variation on that. “NOMD - Not on my desk! It’s not my responsibility. Don’t look at me guv�
Read moreKeeping It in the Family

It can be heart-breaking to put your life into a business – start it from scratch, nurture it, build it up, only to find when you want to retire that you have to sell it, or worse – close it down.
Read moreHow to Prepare for a Difficult Conversation

So how do you prepare for a difficult conversation? By dealing with it before it becomes difficult. Find out more.
Read moreHow to Delegate Effectively

People rarely go into business because they want to manage others. With few exceptions, management becomes necessary because the business itself has grown so successfully.
Read moreGetting What You Want

This is the second article in our series on the “Trusted Advisor”, and in it we’re going to think about expectations – getting what you want. You see, quite often there’s a significant difference between what y
Read moreThere is No Substitute for Trust

The organizational change model is well known. It follows an equally well-known model: the one for making decisions.
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