Is Goal Setting Worth the Risk?

Can goal setting ever be bad for your organization? Where do you think the idea of setting goals falls? How might goal setting contribute to unethical behaviour?
Read moreWhen Objections Are Lies, and When They’re Not

As a sales person, do you ever wonder if prospects lie? The difference between outright lies and simple objections has as much to do with context as anything else; and if you assume it to be the former when it’s the la
Read moreThe High Cost of Unproductive Training

Is training productive or unproductive? Does it make your organization run better or not? Does it make any difference whatsoever? Most training does not produce much beyond happy sheets let alone ROI…
Read moreThe Past and the Future Part 2

Part two of our glance into the advantages and abuse of hindsight. Was Churchill correct to say “we learn from history that we learn nothing from history”..?
Read moreSelling by Walking Away

A Law is something that is always true. No exceptions. Do you remember Newton’s Laws of Physics? As a salesperson it is vital that you do or you will be missing out on plenty of sales
Read moreTry smarter rather than harder

Think about someone who signs up for everything, who feels a need to be better than everyone else in everything: know more, do more, be everywhere, work faster, harder, longer… Rarely pleasant to be with or effective a
Read moreThe Past and the Future, Part 1

Einstein was a genius; but he wasn’t perfect. Is it really insanity to do the same thing day after day and expect a different outcome?
Read moreShould I let you think it over?

Why do prospects need to think it over? After all your questions and a great presentation, it is a no-brainer. Be warned 60% of the time people will stay with the status quo unless you have some answers
Read moreYou Can’t Please Everyone

Why is it that those of us who are in the habit of bending over backwards in order to please everyone, whether customers or colleagues so often end up feeling like a failure?
Read moreShould You Manage Your Company’s Emotional Culture?

The idea of managing the emotional culture of your organization sounds appealing, doesn’t it? And yet, there are a number of problems that you ought to be aware of.
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