It’s a Question of Money

Believe it or not, some salespeople don’t like to talk to prospects about money. And yet why would you expect to meet with someone for the purpose of doing business without talking about the financial side of it?
Read moreHow to Demotivate Your Best Employee

Employee motivation is one of the hottest leadership topics because so many workers are demotivated. Job satisfaction is not the opposite of demotivation; read on before you solve the wrong problem…
Read moreThe Curious Case of the Unsold Products

One problem salespeople encounter is when prospects don’t buy, they seem reluctant to explain why. What do you do if you’re left in the dark as much at the end of the meeting as you were at the beginning?
Read morePreparation for Teamwork

In order to prepare a group to work as a team, you have to have some bona fide reasons for them to do so. Teams don’t bond overnight and the introduction of a new member can disrupt things. So what can you do to improv
Read moreThe Imbalanced Balanced Scorecard

As amazing as it may seem, the Balanced Scorecard has been with us since the 1990s. Originally thought of as the benchmark in strategic planning to draw the whole company together it does have some drawback
Read moreHow to Recognize the Best Buy Signals

Not all buying signals are created equal. If you fail to recognize when prospects are ready to buy, then you could still lose the sale. Which ones can you trust?
Read moreThe No. 1 Prerequisite for Crucial Conversations

Crucial conversations take place between two people who see important things differently. Rather than letting blood boil beneath the surface or having a dragged-out argument, how could you improve the outcomes?
Read moreIs Goal Setting Worth the Risk?

Can goal setting ever be bad for your organization? Where do you think the idea of setting goals falls? How might goal setting contribute to unethical behaviour?
Read moreWhen Objections Are Lies, and When They’re Not

As a sales person, do you ever wonder if prospects lie? The difference between outright lies and simple objections has as much to do with context as anything else; and if you assume it to be the former when it’s the la
Read moreThe High Cost of Unproductive Training

Is training productive or unproductive? Does it make your organization run better or not? Does it make any difference whatsoever? Most training does not produce much beyond happy sheets let alone ROI…
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