Three Top Leadership Challenges

Here are three of the top leadership challenges you face today. Are they any different to those seen in Victorian times?
Read moreWhat We’re Learning about the Workplace

Ever wonder if you are working in a parallel universe where the boundaries or divisions are at times invisible and impermeable?
Read more12 Reasons Why It’s So Hard to Say, “No”

You’ve probably heard the saying that if you want to get something done, then ask a busy person to do it. Suppose, however, that you are that busy person. Suppose that you are the one that is continually asked to do a little bit more, a favour, or answer a “quick question”. Why is it so hard for you to say, “No”? Here are a dozen reasons to get you started.
Read moreThe Top Internal Communication Trend

The world of work changed fundamentally in the mid-1980s. We’ve come a long way since then. After more than 35 years many workplace issues are still not settled.
Read moreThe Internet of People

Which is more important? The internet of things or the Internet of people?
Read morePlaying to Win

Why do some sales people insist on holding onto the clients who cause the most grief and give so little in return? Wouldn’t you love to be someone like Alan Sugar and say, “You’re fired!”?
Read moreStaying on track during a sales call

In a sales call, one side or the other often gets distracted by side arguments. Any time that happens it means that both parties stopped paying attention and the sale is probably going to be lost…
Read moreThe Elephant in the Room

Selling involves rejection. Not everyone who you pitch to will buy from you. In fact, most people won’t. So how do you best deal with the anxiety around rejection?
Read moreTaking the Stress Out of Feedback

Employees can experience stress when they receive feedback from their seniors. Banter, praise, reprimands as well as formal discipline all have the potential to cause stress. How do we take the stress out of feedback?
Read moreWhat Does It Mean to be Authentic?

If there’s only one thing that we’ve learned as a result of the Brexit vote, it’s that people are fed up with the lack of transparency among their leaders. But as business leaders can we not still fake it until we
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