Frustrated by slow growth or low employee engagement? Finding it harder to recruit or retain the right talent?
We work with you to build business growth from the inside out, staff engagement from the bottom up and talent selection by science not gut.
What changes in your organisation would create the greatest advantage?
Would you like to sell more at a higher margin?
Whether you are completely new to sales or have many years’ experience as a business owner, the Profit Secret reveals something that has been hiding in full view for years, something that frequently means we lose out on profit even though we win the sale.
What Is A Good Net Promoter Score?
A Net Promoter Score (NPS) is one of the best metrics used by businesses to measure customer satisfaction and loyalty. It is calculated by asking customers how likely they are to recommend a company, product, or service to a friend or colleague, on a scale of 0 to 10. Customers who give a score of 9 or 10 are considered “promoters”, those who give a score of 7 or 8 are “passives”, and those who give a score of 0 to 6 are “detractors”.
