Want to be at least 20% more productive?
When available, the option to work from home can be appealing for a number of reasons. Jim Hetherton looks at the pros and cons
Read moreHow many ways are there to say no
How do you say "no" without insulting the other person, feeling consumed with guilt, or hurting your own credibility?
Read moreI will call you back when I have time
How do you handle prospect when they try and brush you off
Read moreDis-engagement in companies
Jim Hetherton offers some insights to maximising employee engagement
Read moreA major communication for a client
A senior team at a global manufacturer had a major presentation to deliver to the board; they knew they needed something different, something that would have an overwhelmingly positive impact and win over a tough audienc
Read moreIs your message simple enough?
An explanation of why simplicity is an important ingredient in any form of communication; for a successful change implementation, for a team leader giving a team brief, for a parent attempting to influence a child.
Read more10 important ingredients for a successful change implementation
Ten tips for an effective implementation that gets everyone aboard, lets the organisation develop in harmony, creating less friction, more respect, better understanding, better communication and stronger commitment.
Read moreJust give us your BEST price
What do you say when a prospect asks for the "best price" - Here are four useful options
Read moreUSamp Sales Director remembers the training from nine years ago
Nine years previously, in 2003, Ben Leet went on a one day time management course. Such was the impact of that day Ben has been using the principles every day since
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