The Royal We

Organisational culture isn’t an accident. It isn’t the result of serendipity, happenstance, or chance. For good or for ill, there is only one reason why the culture where you work is the way it is.
Read moreGrowing the Trust Relationship
The fourth article in our Trusted Advisor series and in it we need to think about how to make that relationship grow.
Read moreManaging Yourself

How can you work as much as you need to without losing what matters most? How can you do what is required without forfeiting the reasons for doing it?
Read moreDesperate Dan
What happens when you meet a desperate sales person? Most people are less likely to buy. If this is your response too, then imagine how your prospects must feel when you’re afraid to walk away from a deal
Read moreDid You Hear It Through the Grapevine?

The organisational grapevine has long been the most effective communication channel man has ever devised. No plans were drawn up, no committees were formed, and no one was tasked to make sure that it was implemented. It
Read moreThinking for Ideas

Thinking for ideas is hard, but necessary work. It’s not something that you can put off until you have time, nor is it an activity to be ignored. You must plan to do it, and plan how to do it. Make sure that you do bot
Read moreWhy Technicians Struggle to Run Their Business
Before consider why technicians struggle to run their business, we need to think about why they bother to go into business in the first place. Why would they start one?
Read moreHow to Use Organisational Memory to Encourage Change
Much has been made of the idea that organisational memory inhibits changes that senior managers want to make. They feel plagued by the attitude still clung to by some that “that’s the way we’ve always done it.”
Read moreThe Culture of Complacency
Organisations change constantly. What that means is that your organisation is dynamic. It won’t remain the same because it can’t.
Read moreStress in SMEs
We all of us want to feel good about ourselves at home, or at work – whatever we’re doing. Good stress pushes us and enables us to grow. It takes the form of challenges that force us to draw on strength.
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