Mastering Crucial Conversations: The Ultimate Guide to High-Stakes Dialogue at Work
Facing These Common Workplace Challenges?
- Struggling to Give Feedback Without Conflict? Tense performance reviews, unspoken frustrations, or feedback that backfires—sound familiar?
- Avoiding Difficult Conversations That Never Seem to Go Away? Issues linger, trust erodes, and productivity suffers when tough talks are dodged.
- Managing Emotions When Stakes Are High? Emotions run hot in high-stakes dialogue, leading to misunderstandings or damaged relationships.
- Worried About Damaging Team Morale or Losing Talent? Poorly handled conversations can drive away good people and stall your team’s growth.
Why Attend?
Unlock the skills to: - Handle difficult conversations at work with confidence - Resolve conflict and build stronger teams - Navigate high-stakes dialogue without damaging relationships - Give feedback that inspires change—not resentment - Boost trust, clarity, and collaboration across your business
Who Should Attend? Supervisors, managers, leaders, business owners—anyone who needs to have tough talks, resolve workplace conflict, or lead with confidence.
What You’ll Gain (Benefits)
Practical Tools: Proven strategies for managing challenging discussions and workplace conflict
Real-World Examples: UK business scenarios you’ll recognise from your own week
Step-by-Step Frameworks: Simple, science-backed methods to keep conversations productive—even when emotions run high
Immediate Impact: Takeaways you can use in your next meeting, performance review, or team huddle
About Your Speaker
Bob Hayward is the founder of Be More Effective Ltd, a renowned business consultant, and leadership trainer with a unique blend of real-world business acumen honed from starting seven successful businesses and human psychology from his time as a psychiatric nurse at Guy’s Hospital in London. Bob’s approach is practical, evidence-based, and proven in thousands of businesses, from startups to household names, across the UK, Europe and the USA.
Reserve Your Place Now
Don’t let another week go by avoiding the conversations that matter most.
Secure your free seat: Click below to register
Date: 8th January 2026
Time: 11:00am (UK Time)
Where: Live on Zoom
For more information please send a message via the Contact Us Page. Or you can register for an upcoming webinar.