Mastering Conflict: Transform Tensions into Triumphs

Join Ron Kraybill from Riverhouse Press for an Essential Webinar on 7th August 2025
Are These Conflict Pain Points Sabotaging Your Business Success?
1. Escalating Tensions That Drain Productivity
When conflicts spiral out of control, teams spend more time managing drama than delivering results. Unresolved disputes create toxic atmospheres where creativity dies and performance plummets.
2. Communication Breakdowns That Cost Money
Misunderstandings and poor conflict handling lead to project delays, client dissatisfaction, and costly mistakes. What starts as a simple disagreement becomes an expensive business problem.
3. Talent Exodus from Unmanaged Conflict
Your best people don't stick around for workplace warfare. High staff turnover from conflict-related stress costs businesses thousands in recruitment and training whilst damaging team morale.
Discover the Three Game-Changing Benefits of Mastering Conflict Resolution:
- Enhanced Team Performance - Transform conflicts into collaborative problem-solving opportunities that strengthen relationships and drive innovation
- Improved Communication Culture - Create an environment where difficult conversations become productive discussions, leading to better decision-making
- Increased Employee Retention - Build psychologically safe workplaces where people feel heard, valued, and motivated to stay
The Power of Self-Awareness and Other-Awareness in Conflict
During this session, Ron Kraybill will introduce the renowned Style Matters Conflict Style Inventory - a research-validated tool that reveals how you and your colleagues naturally respond to conflict. Understanding your conflict style is just the beginning:
Self-Awareness Benefits:
- Recognise your default responses under pressure
- Identify when your natural style serves you well (and when it doesn't)
- Develop flexibility to choose more effective approaches
- Decode why colleagues react differently to conflict
- Adapt your communication style to work better with diverse personalities
- Build bridges instead of walls during disagreements
- Resolution Skills That Work:
Learn the five conflict styles and when to use each one
- Master techniques for de-escalating tense situations
- Develop strategies for turning conflict into collaboration
The Style Matters inventory goes beyond simple categorisation - it provides practical "Hot Tips" for bringing out the best in each conflict style, helping you support colleagues while managing your own responses more effectively.
About Your Expert Guide
Ron Kraybill brings decades of conflict resolution expertise from Riverhouse Press. As the creator of the Style Matters Conflict Style Inventory, he's helped thousands of professionals across universities, corporations, and organisations worldwide transform their approach to workplace conflict.
Reserve Your Spot Now
Date: Thursday, 7th August 2025
Time: 11:00 AM UK Time
Format: Live Online Webinar
Investment: Complimentary
Don't let unresolved conflicts continue costing your business productivity, talent, and profits. Join Ron Kraybill for this essential session and discover how understanding conflict styles can revolutionise your workplace relationships.
Register Here - LIMITED SPACES AVAILABLE]
This webinar is part of our monthly "Thoughts on Thursday" series, bringing you global experts on key business topics. Secure your place today and start transforming conflict from a business liability into a competitive advantage.
For more information please send a message via the Contact Us Page. Or you can register for an upcoming webinar.