Winning Business by Phone
Available as four separate modules or a combination designed to match your market place approach...
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Telemarketing
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Out-bound tele-sales
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Making appointments by phone
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Turning inbound calls into business
Is this for you..?
Do you have to win business by phone? Having trouble with gate-keepers? Do you have to overcome negative prospects? Can you tell if you are being stalled or there is a genuine objection to handle? Not sure of people's hot buttons? Or do you feel like you are wasting time on too many follow up calls..?
What does it do...?
This modular solution enables participants to make more of each telephone sales situation, through better planning before the call, a better structure or framework during the call and knowing how to open more relationships so you can close more sales or more appointments.
What will you get..?
Discover
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why being more confident on the phone is so important
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how your prospects think and feel
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what sales approach can match another person's buying style
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a simple and effective structure for each stage of a sales call
Understand
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why opening someone's mind and building rapport is vital
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how you can apply key principles to influence others
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what difference well structured and productive questions can make
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when to sign-post and when to ask for the business
Become more effective at
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getting past gate-keepers
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establishing rapport
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uncovering real needs and buying criteria
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converting conversations into profitable sales and appointments
What next..?