Empathy Selling

Is this for you...?

You can sell – you just want to read people better to win more often...

We all do things in different ways. We all communicate in different ways. Just consider how the different in communication style between your boss and a grandparent. What’s more, we probably all think that ‘our’ way is more effective than someone else’s. If only you could understand your prospects unspoken needs, temperament and expectations... If only you could adjust your approach subtly and build deeper levels of trust more quickly...

What does it do...?

Participants who attend this two-day solution learn about their own temperament, how to spot their potential customers preferred communication style and temperament, usually within the first five minutes of meeting...and are then able to construct a communication strategy using a powerful set of easy to learn tools that will give them an edge while ensuring both sides get the most from any meeting.

Participants report major sales gains through adopting this approach. The sales process is faster, less able competitors are sidelined, “awkward” customers are turned around and stronger long term relationships are built. When sales teams are trained they develop a ‘common language’ with which to describe customers’ behaviour to colleagues

What will you get..?

Discover

why most people struggle to sell to people they don't naturally get on with
a simple practical personality analysis that is fun to learn & easy to use
what you have to “read” to uncover the unique mixture of desires in each potential customer
the seven drivers behind buying desires and how each needs to be dealt with

Understand

why it is vital to adjust your own approach to build deeper rapport more quickly
how to anticipate which objections are likely to come from what type of person
what aspects of two people's style is likely to cause frustrations
the best way to select a team of internal people to work on a prospective account

Become more effective at

opening more diverse client relationships and close more sales
quickly reading what emotional drivers are involved in each buying decision
adapting your own approach to better match each person's style
using an individual sales strategy to most quickly lead to the sale

What next..?

Call: 0845 003 7282
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