Performance Management

Is this for you..?

As Managers, Supervisors or Team Leaders you often face the challenge of managing other people and their performance. Do you feel confident in those situations and conversations? Does delegation, giving feedback, disciplining or coaching conversations come naturally to you..? Do you find it easy to build trust? Would you like to communicate more clearly required objectives and inspire a sense of shared ownership? Would you like to adopt new structures and more effective approaches to “typical management” conversations?

What does it do..?

This two-day solution will provide managers and supervisors at all levels with an in depth review of a series of straight forward and effective approaches to typical management situations and conversations; to create a climate of trust, clarify direction and inspire shared ownership. It will give the participants a clear structured process to use immediately and develop the skills to make it work using five key conversations.

What will you get..?

Discover

why conversations or meetings, planned or not, are key to people management
the five key conversations and the pragmatic systematic approach to each
how to build rapport, trust and more effective working relationships
what impact change or feedback can have on another's esteem and performance

Understand

why clarity in roles, goals and performance standards is so vital
the link between delegation, a share sense of ownership and performance
how to create a pragmatic competency model for any role
what preparation and planning is required to make key conversations work

Become more effective at

orientating people to new roles, goals and new working methods
reviewing the performance of another and giving them feedback of all kinds
delegating in a climate of trust, shared ownership and positive coaching
developing others through spontaneous and planned coaching conversations

What next..?

Call: 0845 003 7282
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