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The be more effective Head Office team cenior Partners and a small administration team. This tight core supports a very talented group of Associate Consultants; each world class experts in their own field.
Bob is a highly experienced consultant, facilitator and speaker whose insights connect strategic topics like the recruitment, involvement and development of talent in organisations big and small.
He has designed and delivered a number of mission critical internal communication and employee engagement projects for companies like Husqvarna, Somerfield and the Global bank SEB, as well as many skill development programmes, including Sales Training for all 1500 BMW UK Dealer Sales People.
Bob is renowned for uncovering hidden potential in individuals, teams and processes and turning this into actual business performance. By his coaching of individuals, training of teams and design of internal communication initiatives clients have noted tangible skill, process and business improvements.
His insights come from a career which has spanned both general and psychiatric nursing, creating a multi-million pound medical recruitment agency and working with leading personal and business development consultants like Dale Carnegie, Eric Jensen and Bengt-Arne Svennberg. This background enables Bob to apply the best ideas and approaches from a range of diverse arenas in the design of specific high impact business interventions; solutions that provide direction, improve engagement, stream-line processes and lift skills.
Paul is an accomplished director level consultant comfortable working at Blue Chip board level. He is a seasoned conceptual thinker with an excellent academic background including MBA who can shape ideas into pragmatic, practical approaches that deliver within the client’s organisation.
He has been a consultant since 2002. His previous experience includes 14 years with leading communications organisations and ten years line management. His experience and expertise includes:
Nick is an experienced senior leader with a proven track record in sales management, project management, contact centre operations management and general management consultancy. Nick believes in leading people through envisioning, equipping and empowering them to deliver results and maximise their potential.
His previous work experience gained in over 19 years within Nationwide Building Society (the world’s largest building society) includes: Area Sales Manager, Project Manager, Senior Consultant and Senior Operations Manager. Nick is particularly skilled in improving operational efficiency and effectiveness and also in leading people through change. His experience and expertise includes:
Richard has over 25 years experience helping managers achieve business goals; develop new skills and appropriate behaviours. His approach has been described as ‘always encouraging and supportive whilst maintaining a clear focus on business goals. His enthusiasm and passion makes learning fun and enjoyable’.
He worked for many years as a commercial manager within the Electricity Supply Industry developing a broad range of leadership and management experience. He then moved into High Street retailing as a member of the senior management team for Early Learning Centre. He was responsible for training, development and personnel for both the retail and distribution aspects of the business and also assumed operational responsibility for customer services.
Richard’s specialist areas are:
Richard is a qualified NLP Practitioner and user of psychometric testing.
Dawn is a versatile, self motivated professional with experience across both the private and public sector. She has gained experience project managing, designing and delivering in a wide range of subject areas; internationally and in the UK. She has extensive experience working at all levels within the organisation. Her style is pragmatic, creative and utilises participation of the group and individual.
Dawn’s specialist areas are:
Dawn is a qualified NLP and psychometric practitioner.
Tony is a very experienced Consultant who has held senior management positions, including Director level positions at SAAB Great Britain. He ran his own very successful business for many years, taking an initial business acquisition from £3 million pa turnover to £21 million and winning a number of national awards along the way. He has expertise in many areas including commercial property acquisition and development.
Tony now designs and delivers team building and customer focused training programmes and as an accomplished coach who takes pride in his ability to inspire increased performance from those he works with.
He is a Fellow of the Institute of the Motor Industry, a Graduate of the SAAB Institute of Management, a qualified coach for both Dale Carnegie Effective Communications and LTM programmes and The Mind Gym. Tony typically works with small and medium-sized organisations to develop sales strategies that support their business plans, improving lead generation and increasing revenue. His experience and expertise includes:
Shaun is a versatile, self-motivated Marketing and Sales Training Consultant experienced & skilled in:
His experience is based on over 25 years + of an extensive range of UK, European & Global Marketing and Sales roles, in a range of different companies, from traditional Blue Chip to SME’s, mainly in the B2B market, and with practical experience of both direct and indirect sales via distributors.
A proven track record in Training and Management combined with training, coaching & leadership skills gives Colette the ability to deliver with a high degree of credibility and confidence
For the past 20 years Colette has designed and delivered training programmes within a wide variety of public and private sector organisations. Expertise includes:
Colette’s client’s say:
"Our entire Sales and Marketing Team has been involved in Colette's "Sales Academy", a permanent, bespoke training program and everybody has begun to show a marked improvement in their performance. Even after only three days training and mentoring we had our best sales-month ever and those who were initially reluctant achieved fantastic results, enjoying personal best figures across the team. I would like to thank Colette for a cost-effective, seamless and highly professional program that engages everybody irrespective of their level of experience or job role"
(small training company offering first aid and safety training)
"An excellent workshop spread over 3 separate sessions. One of the better workshops I've been on. Would recommend the workshop to colleagues and would go so far as to say I think it should be compulsory for all staff to attend"
Lizz Clarke is Managing Director of Logical Creative Marketing (LCM), one of the South's most respected marketing agencies. The firm's 30 or more clients include Deloitte, BDO Stoy Hayward, Taylor Made Computer Solutions, Fareham Shopping Centre and The Listening Company, and many clients have been with LCM for around 10 years. She is on the advisory board for Common Purpose in Portsmouth, is a director of Portsmouth & SE Hants Chamber of Commerce, sits on the advisory board for Portsmouth University Business School and is former events chair at the Institute of Directors. Her experience and expertise includes:
Paul is a versatile training and coaching professional with 20+ years experience across both the private and public sector. A fluent French and German speaker with an MA in Economics; Paul has an engaging style which is brought to the fore through his considerable experience and extensive knowledge of using different tools and approaches drawing on values, behaviours and hard process.
Paul’s more recent focus has been working with organisations and individuals seeking to gain a competitive edge in sales, leadership and change. Paul has led client assignments in over 30 countries including Germany, Saudi Arabia, DR Congo and Uganda.
He is currently working on a small number of new approaches, including Latent Inhibition and Adversity Quotient, and how to apply the best of sports psychology to the personal and organisational challenges posed by recession and subsequent recovery.
Paul’s specialist areas are:
Richard is a highly experienced consultant; facilitator and trainer with a passion for helping others get the best from themselves.
His extensive client list ranges across Private and Public Sectors from global organisations to the smallest of SME’s. expertise
Richard’s clients say:
“Richard worked with us on a major programme to roll out continuous improvement programmes. He is thorough, detailed and very thoughtful in his approach. Our working relationship is excellent, and his personal style is relaxed and confident. It’s a real pleasure to work with him.”
“Intelligent and articulate; Humble and down to earth; Passionate yet pragmatic in his convictions; Willing to listen and relaxing to be with; Challenging and able to bring people with him; His Strategic Planning, Project Management and Stakeholder Management approach and skills are top class and have worked well for Local Government, SME’s and large corporates like Vodafone.”
Jim Hetherton is a highly effective and experienced consultant; facilitator and coach with a passion for energising and enabling others get the best from themselves their teams and every relationship they have.
His extensive client list ranges across Private and Public Sectors from global organisations like General Electric, Vodafone, BP to the smaller SME's.
Jim's clients say:
"I'll never forget the lasting transformation that a professor achieved in his presentational skills after just a few hours of Jim's coaching. Jim has a sensitive and unassuming style, a wealth of experience, and the ability to identify the one or two key things that make such a big difference."
"Jim is one of the most inspirational trainers I have had the pleasure to work with. Jim is enthusiastic, knowledgeable and works with total integrity."
Chris worked in a Relationship Management role for over 20 years, principally in the Pharmaceutical, Oil and IT sectors. As a Group Procurement Manager, Chris depended on confidence, clarity of detail and presentational delivery to gain commercial success in delivering cost savings and supply line initiatives into the business. In the IT sector as a Partner Manager presenting to both internal and external customers he was responsible for commercial engagements of partner performance.
Whilst at Sun Microsystems he became President of the in-house speakers club and has been organising and delivering the communication course for some 9 years. Passionate about improving personal confidence and helping candidates to present the message with clarity.
Chris' clients say:
Bernhard Brouwer Global Vice President – Information Technology
Johnson & Johnson Consumer – EAME region
"Chris has delivered the Communication and presentation program a number of times for IT professionals from my organization. I think the program and the delivery by Chris is excellent. It has been amazing to see the transformation for the people involved from the first to the last session. The ability to present well in various settings is increasingly important for all of us in business life and it is not an area where IT professionals traditionally stand out…. This has helped our people to understand the principles, use the tools, practice them and see they work, resulting in increased confidence. I can thoroughly recommend the training".
Tony Robinson a highly skilled Sales Coach, International Presenter and Sales Trainer.
He is respected as Sales Management Coach and his ability to motivate and inspire has led him to be in high demand across many industry sectors for personal coaching, sales events and kick-offs and his core business of Sales Training.
His understanding of international sales cultures and sales approaches has led to projects in China, across the whole of Europe and the United States.
Areas of Expertise:
Training & Sales Events Experience:
"The training programme gave the team real confidence in their skills and is showing tangible results already".
"Within four months of the programme we have increased our pipeline from half a million to 2.5million as a direct result of the ideas and actions we took from the programme"
"The sales events Tony has run for us have always proved highly effective and feedback has been excellent both on content and delivery".
"10/10. An outsider giving a lot of clarity to a lot of things within our sales process"